Reach Out
We’re Real People and We’re Easy to Reach.
Have a question? Need help with an account? Not sure where to start?
Call, text, email or stop by. We'll listen, help you understand your options and point you toward the right next step.
By Phone or Text
Call or text a live Member Service Representative at (423) 283-4300
8:30 am - 5:00 pm
8:30 am - 5:00 pm
9:30 am - 5:00 pm
8:30 am - 5:00 pm
8:30 am - 5:30 pm
By Email
For general inquiries: memberservice@greaterexperience.org
By Mail
Greater Experience Credit Union
PO Box 5130
Johnson City, TN 37602
Our Branches
Locations & Hours
We have three convenient branches in the Tri-Cities area, plus ATM access through our shared branch network. Find us, call us, or text us.
Mountcastle (Main) Branch
Johnson City
2110 Mountcastle Dr,
Johnson City, TN 37604
8:30 am - 5:00 pm
8:30 am - 5:00 pm
9:30 am - 5:00 pm
8:30 am - 5:00 pm
8:30 am - 5:30 pm
Closed
Closed
Campus Branch
Johnson City
105 Mountain Home Dr,
Johnson City, TN 37604
8:30 am - 5:00 pm
8:30 am - 5:00 pm
9:30 am - 5:00 pm
8:30 am - 5:00 pm
8:30 am - 5:30 pm
Closed
Closed
Jonesborough Branch
Jonesborough
363 Forest Circle,
Jonesborough, TN 37659
8:30 am - 5:00 pm
8:30 am - 5:00 pm
9:30 am - 5:00 pm
8:30 am - 5:30 pm
Closed
Closed
Conversations
Secure Messages
For confidential matters, use the secure Message Center in your online banking account. Log in, click Message Center, then Create New Message to send a secure message directly to a Member Service Representative.
Emergency Contact Numbers
Now Available
Digital Banking Enhancement Period
Looking for information about the new Digital Banking experience or help with setup?